Answers in one place · Still unsure? Contact Selia

Questions, answered plainly

Everything you need
before you begin.

Ordering, fulfillment, spiritual offerings, delivery, privacy, and support—gathered in one place.

01

Ordering & savings

Why are website prices lower than Etsy?

Items sold here are always priced 25% below their full Etsy price. When you purchase three eligible offerings in one order, the website automatically uses 50% off instead. Discounts do not stack; checkout applies the best eligible offer.

What information should I provide?

Each product description explains what Selia needs. Checkout provides a separate box for every offering, where you can enter names, birthdates, pronouns, spirit or entity information, intentions, preferences, and other requested details.

Can I change my information after paying?

Contact Selia immediately using the email address from your order. Work may begin quickly, so changes cannot be guaranteed after fulfillment has started.

02

Delivery & turnaround

When will my ritual, reading, or personalized work arrive?

Orders are completed in the order received. Most nonphysical orders are delivered within 24–48 hours and no later than 72 hours, excluding weekends and holidays.

Are digital files instant downloads?

No. Digital files and all other nonphysical offerings are delivered manually to your checkout email. Nothing on this website is represented as an instant download.

How are physical items shipped?

Physical items normally ship within 24–48 hours with tracking. Small U.S. orders under $35 have $8.40 shipping; eligible U.S. orders of $35 or more ship free. International shipping for small items is $28.

03

Spiritual offerings

Are results guaranteed?

No. Spiritual experiences and outcomes are personal and subjective. Timing, sensations, communication, and results vary. No listing promises a specific outcome.

What is spirit companionship?

Spirit-companionship offerings are spiritual and metaphysical services intended for adults who approach the work thoughtfully. Read every description completely and use your own judgment before purchasing.

I do not know which offering to choose. What should I do?

Begin with the Start Here page and read the complete descriptions of the offerings that interest you. If a factual detail remains unclear, contact Selia before ordering.

04

Returns, privacy & support

Do you accept returns?

Digital and nonphysical sales are final and nonrefundable. Physical returns are considered only when an item arrives damaged and you contact Selia within 48 hours of delivery. The buyer pays return shipping. After inspection, qualifying transit damage or a natural flaw may receive a replacement or store credit.

How is my personal information used?

Order information is used only for payment, fulfillment, delivery, customer communication, fraud prevention, and legal recordkeeping. Provide only what is necessary for the offering you purchased.

How do I get help with an order?

Use the Contact page and enter the same email address used at checkout. Include enough information to identify the order, but never send payment-card details.

Still need help?

Ask Selia directly.

Use the contact form for questions that are not answered here or in an offering's complete description.

Contact The Witch's Vessel