Store policies

Digital offerings

All digital sales are final and nonrefundable. This includes digital downloads, rituals, readings, astral offerings, personalized spiritual services, and other nonphysical work. Because these offerings are delivered or prepared specifically for the buyer, they cannot be returned.

Physical items

Returns are not accepted unless an item arrives damaged. Damage must be reported within 48 hours of confirmed delivery by emailing [email protected]. Please include the order number and clear photographs of the item and packaging.

The buyer is responsible for return shipping. After the returned item is inspected, an item found to have been broken in transit or affected by a qualifying natural flaw will be replaced when possible or resolved with store credit.

Shipping

Small physical orders shipped within the United States cost $8.40 when the discounted merchandise total is under $35. U.S. physical orders of $35 or more ship free. International shipping for small physical items is $28.

Digital listings, rituals, readings, and astral offerings do not require shipping. Buyers are responsible for providing a complete and accurate delivery address and for any customs duties, taxes, or import charges assessed by their destination country.

Fulfillment information

All nonphysical orders, including downloadable files, rituals, readings, astral offerings, and other personalized work, are completed in the order received and delivered manually to the email address provided at checkout. Most are delivered within 24–48 hours and no later than 72 hours, excluding weekends and holidays. Nothing is represented as an instant download.

Physical items ship within 24–48 hours with tracking.

Buyers must provide the names, dates, pronouns, intentions, spirit or entity information, and other details requested in an offering's description. Delays caused by missing or inaccurate information may extend fulfillment time. The Witch's Vessel may contact the buyer using the email supplied at checkout.

Privacy

Order information is collected only to process payment, fulfill the purchase, provide customer support, prevent fraud, and meet legal or accounting obligations. Payment information is processed securely by Stripe; The Witch's Vessel does not receive or store full card details.

When a visitor voluntarily joins the email list, their email address and consent date are stored for occasional shop news and offers. They may unsubscribe at any time by emailing [email protected]. The website also stores anonymous daily page-visit totals without advertising cookies or personal visitor profiles.

Order details may be shared only with service providers necessary to operate the store, process payments, ship purchases, or comply with law. Privacy questions may be sent to [email protected].

Spiritual disclaimer

Spiritual, metaphysical, intuitive, and ritual offerings are provided for personal reflection and entertainment. Experiences vary, and no specific result or outcome is promised or guaranteed. These offerings are not substitutes for medical, legal, financial, or mental-health care.